Privacy Policy EasyCuci — Your Personal Data Protection

Welcome to the easycuci Privacy Policy. We at easycuci understand that your trust is the most valuable asset we safeguard. When you register an account, make a deposit, or simply browse our platform, you are entrusting us with your personal information — and we do not take that responsibility lightly.

This Privacy Policy is designed to clearly and transparently explain how EasyCuci, as the operator of an online gaming platform for Malaysian users, handles your personal data. This document fully complies with the provisions of Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices.

By continuing to use the EasyCuci platform, you are deemed to have read, understood, and agreed to this Privacy Policy. If you disagree with any part of this policy, we encourage you to contact our support team before continuing to use the platform.

EasyCuci only collects data that is genuinely necessary to provide a safe, efficient, and responsible service. Below are the categories of data we collect and their purposes:

• EasyCuci does not collect information that is irrelevant or beyond what is required for the stated purposes.
• Data from children under 18 is not knowingly collected. Should we discover that such data has been collected, it will be deleted immediately.
• All data collection is carried out with your consent, whether explicitly given during registration or implied through your continued use of the platform.

Personal data you provide to EasyCuci is used responsibly and only for legitimate purposes. We never use your data for purposes you would not expect, or without a lawful basis.

• Account Management: Creating, verifying, and maintaining your member account securely.
• Transaction Processing: Processing deposits, withdrawals, and bonuses quickly and accurately.
• KYC Verification: Meeting Know Your Customer requirements to prevent money laundering and fraud.
• Platform Security: Detecting and preventing unauthorized access, fraud, and suspicious activity.
• Service Communications: Sending account notifications, security information, and important service updates.
• Responsible Gaming: Monitoring gameplay patterns to identify members who may need self-control assistance.
• Marketing (with consent): Sending promotional information and special offers if you have agreed to receive them.
• Legal Compliance: Fulfilling reporting and compliance obligations to the relevant authorities.

EasyCuci takes the confidentiality of your personal data very seriously. We do not sell, rent, or disclose your personal data to any third party for commercial purposes. However, there are specific situations where limited data sharing is necessary:

• Payment Providers: Required transaction information is shared with trusted payment processors (such as FPX and e-wallets) to facilitate deposits and withdrawals.
• KYC Service Providers: Identity data is shared with recognised identity verification providers to meet compliance requirements.
• Game Software Providers: Minimal game data is shared with casino and game software providers integrated with the EasyCuci platform.
• Legal Authorities: EasyCuci will disclose data if ordered to do so by a court, law enforcement agency, or competent authority under Malaysian law.
• Fraud Prevention: In cases involving fraud or financial crime, relevant data may be shared with the appropriate authorities.

The security of your data is easycuci's top technical priority. Our platform is protected by multiple layers of security specifically designed to prevent unauthorized access, data breaches, or misuse of member information.

• All data transmitted between your browser and easycuci's servers is protected by 256-bit SSL/TLS encryption — the highest industry standard.
• Member passwords are stored using strong cryptographic hashing (bcrypt) — easycuci itself cannot read your original password.
• Two-factor authentication (2FA) is available and strongly recommended for all accounts as an added layer of security.
• A 24/7 monitoring system detects suspicious login activity, access attempts from unfamiliar locations, and unusual transaction patterns.
• easycuci servers are hosted in certified data centers with strict physical access controls and DDoS protection.
• Security audits are conducted regularly by independent cybersecurity experts to ensure our systems remain free from vulnerabilities.
• Sensitive financial data (full bank account numbers) is not stored on EasyCuci servers once a transaction is complete — only the information required for identity verification is retained.

EasyCuci uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
• Performance Cookies: Helping us understand how members use the platform for the purpose of improving the user experience.
• Preference Cookies: Saving your preferences such as language, theme, and display settings for a more convenient experience on return visits.
• Analytics Cookies: Used to analyse traffic and usage patterns in aggregate and anonymous form for platform improvement.

You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of the EasyCuci platform. For more information on managing cookies, refer to your browser's help section.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and EasyCuci's policy, you have the following rights regarding the personal data we hold:

• Right to Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.
• Right to Cancel Marketing Consent: You may withdraw consent to receive marketing communications at any time.
• Right to Complain: You have the right to lodge a complaint with EasyCuci or the relevant authority if you believe your data has been mishandled.
• Right to Data Portability: You may request your data in a machine-readable format for the purpose of transferring it to another platform.

To exercise any of these rights, please contact the easycuci data protection team via email at [email protected]. We will respond to your request within 14 business days.

EasyCuci retains your personal data only for as long as necessary to fulfil the original purpose of collection, or as required by Malaysian law. Below are our data retention guidelines:

• Financial transaction records and betting history are retained for a minimum of 7 years in accordance with Malaysia's financial and tax regulatory requirements.
• KYC verification documents (IC copy, bank statements) are retained for the duration of the active account and up to 5 years after account closure.
• Communication and customer support logs are retained for 3 years for reference and dispute resolution purposes.
• Technical data and security logs are retained for 12 months for the purpose of security threat detection.
• Marketing data (where you have given consent) is retained until you withdraw consent or request data deletion.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked back to your identity.

EasyCuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform enhancements. All changes take effect immediately upon publication on the easycuci.fun website.

• The "Last Updated" date at the top of this page will be updated whenever changes are made.
• For significant changes that affect your privacy rights, easycuci will endeavour to notify you via email or an in-platform notification.
• Your continued use of the easycuci platform after any changes are published constitutes your acceptance of the updated policy.
• It is your responsibility to review this page periodically. We recommend checking it at least once every 3 months.

If you have any questions, concerns, or requests relating to this Privacy Policy or how easycuci handles your personal data, our team is ready to help.

• Privacy Email: [email protected] — please indicate "Privacy Inquiry" in your email subject line.
• Live Chat: Available 24/7 via the easycuci platform for immediate inquiries.
• Response time: Within 14 working days for written requests relating to personal data.

For more information about your rights under Malaysia's PDPA, you may also refer to the official website of the Department of Personal Data Protection Malaysia.